Use this link to share with your colleagues:
Building Your Emergency Business Contingency Plan: https://help.pm.leapevent.tech/a/1127169
Power outages...internet failure...oh my! Living in a digital world requires us to prepare for these unpredictable analog moments. In this session, we'll discuss several tips about how to be ready if something unexpected happens, so you can keep the show going on time and still provide great service to your patrons.
We recommend setting the video quality to 720p (click on the gear at the lower-right of the embedded video) and watching the video in full-screen mode, if possible.
Additional resources
- How to Find Your Salesforce Server, Domain and Organization ID
- How to Check if PatronManager is Down
- Prepare your "emergency pull-switch" for Virtual Events
- Update the site contact information
- How to Send a Cancellation Email with Automated Communications
- How to Schedule or Subscribe to a Report
- How to Use the Who's Sitting in What Seat Report
- How to Use the Door List Report
- Basic Reporting Customizations
- About the All Orders by Instance - with Reservations report
- How to Use the Performance Report
- How to Use the Ticket Order Import Tool (including template)
- How to Prepare for Emergencies
- How to Deal with Virtual Event Emergencies
- All About the Client Community