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Feature Focus: Automated Communications: https://help.pm.leapevent.tech/a/2037637
Have you been using the Automated Communications feature to send automatic pre- and post-show emails, or quickly notify ticket buyers of cancellations or event changes? Join us for a closer look at this feature, including best practices, templates, merge fields, and more.
Recorded February 2026.
Resources
- Salesforce Help: General Email Limits
- Automated Communications Setup
- How to Create/Edit/Preview Automated Communications Templates
- Automated Communications: Standard & Custom Merge Fields
- Utilizing Your Automated Communications Settings Page
- Using Automatic Pre- and Post-Show Emails: Home
- How to Clone Event Instances
- How to Clone Events
- All About the Event Builder
- How to Send an Ad-Hoc Alert Email with Automated Communications
- Cancel/Reschedule an Event: Home
- Reporting on Automated Communication Emails
- Salesforce Help: Use Email Logs to Monitor Emails Sent from Salesforce
- All About Digital Membership Cards
- All About Member Renewal Reminders
- All About Product Ideas