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Taking the PatronManager Admin Certification Exam: https://help.pm.leapevent.tech/a/972942
Congratulations on completing the PatronManager Admin Course! Now that you've completed all 20 modules, you're ready to test your mettle.
For those of you ready to jump right in, you can take the test whenever you want!
For those with some question, we'll also cover some basics about the test and some FAQs.
Link to the test
Ready? Click here to get registered and begin!
About the test
The test is 50 questions, randomly selected each time you take it. Some modules are more heavily represented than others; specifically, you'll see:
| Module # | Module Name | Weight | # of Questions |
|---|---|---|---|
| 1 | Being Your Organization's PatronManager Admin | 8% | 4 |
| 2 | Communicating in PatronManager: Chatter, Tasks, & Activities |
4% | 2 |
| 3 | Customizing Your PatronManager Account |
6% | 3 |
| 4 | Box Office Administration |
8% | 4 |
| 5 | Public Ticketing Site |
6% | 3 |
| 6 | Subscription Administration & Renewals |
4% | 2 |
| 7 | Discounts, Access Codes, & Passcodes |
4% | 2 |
| 8 | Campaigns (for Marketing & Fundraising) |
4% | 2 |
| 9 | Marketing |
8% | 4 |
| 10 |
Memberships & Benefits |
6% | 3 |
| 11 | Complex Donation Entry |
4% | 2 |
| 12 | Development Administration |
8% | 4 |
| 13 | Advanced Development Administration |
4% | 2 |
| 14 | Reporting Concepts |
10% | 5 |
| 15 | Specific Recommended Reports |
6% | 3 |
| 16 | Dashboards |
2% | 1 |
| 17 | Data Management Options |
4% | 2 |
| 18 | Automation Options |
2% | 1 |
| 19 | Add-On Options |
2% | 1 |
To pass the exam, you'll need to score at least 70% - that's 35 out of 50 questions. It's open book, so feel free to use whatever resources you can. If you fail the exam, no worries - you can retake it as often as you like.
When you pass the exam, you'll get a certificate emailed to the address you registered with, and with the name you registered with on it. We highly recommend you print it out and put it on your fridge!
FAQs
It depends on how much you've studied and how many questions you need to look up in the Help Tab! Our best estimate is that it'll take you a couple hours (~2 hours).
Yup! You'll see that option at the bottom of each page.
When you use it, you'll get a special link to return to the test. All your bookmarks and answers will be saved as long as you use this link. We recommend you email yourself the link so you don't lose it.
We cannot recover this link for you if it is lost!
We strongly encourage you to use your resources - the Help Tab, your sandbox, and the Community!
Plus, you can always bookmark the question and then go back to your bookmarked questions at the end of the exam:
When you want to see all your bookmarked questions, scroll to the bottom of the page and click "Bookmarks":
You can jump to each specific question with the arrow on the pop-up screen:
You can retake it whenever you want! Just click the link below and re-register.
If your goal is to have a solid understanding of PatronManager as a whole, we recommend you take the test by yourself.
However, you can absolutely talk to each other, prepare for the exam, and find study-buddies in the Community! There's even a topic for you to use in the forums! Head to Community Forum > Continuing Education > Admin Certification:
