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Training and Adoption: https://help.pm.leapevent.tech/a/1253719
User Certification
While our Implementation Team is getting your account up and running, you and your team should begin working toward your PatronManager User Certification! This course covers the basics of PatronManager and is comprised of videos, diagrams, and quizzes to help you along the way.
This course is made up of six modules, with a short certification exam at the end of the course. All in all, it should take you about 2.5 hours to complete the entire certification course.
One-on-one Training Sessions
Our one-on-one training sessions will be led by your Implementation Manager, where they will lead you through the features of PatronManager. These trainings will be broken down by feature/department including topics such as Development, Marketing, Box Office User, Box Office Admin, and Reporting.
Check your Implementation Project Checklist or speak with your Implementation Manager about your schedule for trainings.
Learning Paths
The PatronManager Help tab also features a number of Learning Paths, these are a curated guide through our Help Resources designed to get you up to speed quickly for a specific role or department. Much of this information will be covered during your training session, but if you need a refresher, we recommend starting out with our Learning Path: For Everyone.