PatronManager Help

How to Add New Fields to Your Internal Qualification Form

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How to Add New Fields to Your Internal Qualification Form: https://help.pm.leapevent.tech/a/979738

Tracking a new piece of data often means creating a new field in PatronManager.  If you use Emma signup forms, or if you import Contacts using Dataloader.io, you'll also want to add that field to your Internal Qualification Form to incorporate it into your qualification process.

The process is slightly different depending on if you're adding a date field or, well, any other field type:

  • Click here to add most field types - text, drop-down picklist, checkbox, etc.
  • Click here to add a date field

Let's get started!

Adding most field types - text, drop-down picklist, checkbox

As an example, our organization has decided to start tracking whether patrons prefer Pops concerts, Classical concerts, or enjoy both.  We're planning to include the field on our Emma signup form, so patrons can tell us which they prefer when they sign up for our email list. To make that field work with qualification, we'll add it to the PatronManager Internal Qualification Form.

Let's go!

1. Create your custom field

If you haven't yet, now's the time to create your custom field.  We're going to create a custom picklist field called "Pops or Classical?", with the picklist options of Pops, Classical, or Both!:

First time creating custom fields? Need a refresher? Check out our Help Tab article on the topic.

Custom Field

2. While still in Setup, make sure you're in Object Manager

Object Manager

You're likely already here!

3. Make sure you're in the Contact object

Contact

4. Go to Field Sets

Field Sets

5. Click into Qualify Other

Qualify Other

6. Drag and drop your custom field to the Field Set

Bring custom field into field set

7. Click Save

Save

8. Once you've created your field, go to the App Launcher

Click App Launcher

9. Search "signup" and click Signup Forms

Click Signup Forms

10. Click "Internal Qualification Form"

Click Internal Qualification Form

Your form might be called "Dataloader.io Signup Form". If so, no worries - just click into that form and continue following the steps below.

11. Click "New Field"

Click New Field

12. Submit your custom field

Select your custom field, then Submit

All done; you can now use this field during the qualification process.

Adding date fields

The Internal Qualification Form doesn't support date fields. If you'd like to use date fields on the Internal Qualification form, please submit a Product Idea via the Client Community and let us know - your feedback drives our product roadmap!

Looking to capture something like "Birthday" for new Contacts? While you can't add date fields to the Internal Qualification Form, many of our clients have found using two fields - one for Month and one for Day - works for them.

We recommend you set these up as picklist fields - that way you can:

  • Set up automation that uses these fields to update a true Birthdate field
    • Many clients use a default year (e.g. 1900) - they're not actually interested in age (and for good data practices, only collect personal patron data that you need)
  • Schedule a report of "everyone who has a birthday this month" to email to you on the 1st
  • Ensure accurate data entry from your patrons

Ready to get started?

  1. Follow the instructions in this article to create the Birth Month and Birth Day picklist fields.
  2. Then head to the top of this article for instructions on how to add those fields to your Internal Qualification Form.
  3. (optional) If you choose to set up custom Salesforce automation to translate these values into a separate date field, remember to always test customizations carefully in a sandbox first.
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