PatronManager Help

How to Uninstall Apps

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Use this link to share with your colleagues:

How to Uninstall Apps: https://help.pm.leapevent.tech/a/1857803

Sometimes you may find that you no longer want or need an app that's installed in your account. When this happens, you can uninstall the app from your account.

Since these apps are not managed by PatronManager, we won't be able to directly help with uninstalling any apps from your account.

That said, here we've collected some resources to help you when you wish to uninstall an app!

Frequently Asked Questions (FAQs)

How do I know if we no longer use an app?

The best way to tell if you still use an app is to talk to your colleagues! Your colleagues will be the best source of information whether an app is being used by your organization.

How can I see who installed an app in the first place?

You can see who installed an app from "Installed Packages" in Setup. Here's how to get there:

1. Go to Setup

Setup

2. Find and select "Installed Packages"

Installed Packages

3. Find the app you're looking for and click in

Click app

4. Check Installed By to see who installed the app

Check Installed By
How do I see when an app was installed?

You can see when an app was installed from "Installed Packages" in Setup. Here's how to get there:

1. Go to Setup

Setup

2. Find and select "Installed Packages"

Installed Packages

3. Find the app you're looking for and click in

Click app

4. Check Installed By to see when the app was installed

Check Installed By
How can I see what an app does?

If you're unsure what an installed app does, we recommend searching the app from Salesforce's AppExchange or doing a Google search of the app's name or Publisher to get more information.

If you're curious of what makes up an app, you can view all components of an app by clicking View Components from the app in Installed Packages.

View Components
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