PatronManager Help

Finish Setting up Fees

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Use this link to share with your colleagues:

Finish Setting up Fees: https://help.pm.leapevent.tech/a/1994219

Make sure that you've set up any fees that your organization charges.

1. Set up Item Fees

To charge fees on individual tickets, you'll need to set up Item Fees from the Fee Setup Wizard and on your Price Levels.

Item Fee Setup Wizard

2. Set up Order Fees

To charge fees on Ticket Orders, you'll need to set up Order Fees from the Fee Setup Wizard.

Order Fee Setup Wizard

3. Set up Sales Tax (optional)

If your organization needs to charge sales tax on all or some of your events, head over here to set it up.

Sales Tax Setup

4. Set up Exchange Fees (optional)

If your organization would like to charge a fee when patrons exchange their tickets, head here to set up a default Exchange Fee.

Exchange Fee Setup
Exchange Fee in PMBO

5. Ask patrons to cover credit card processing fees on the PTS (optional)

If you'd like to ask patrons to cover credit card processing fees when checking out, head here to set that up.

Fee Offset Donation Label Setup
Fee Offset Donation on PTS

6. Ask donors to cover credit card processing fees on Donation Forms (optional)

If you'd like to ask donors to cover credit card processing fees when making a donation online, head here to set that up.

Fee Offset on Donation Form
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