How to Set Up a Default Item Fee Based on Price

Updated on Jan 31, 2024

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How to Set Up a Default Item Fee Based on Price: https://help.pm.leapevent.tech/a/1770651

Occasionally, you'll need to update the fees you charge your ticket buyers. Perhaps costs have risen; perhaps you're moving venues. Whatever the case, you'll want to think about how to charge that fee to your patrons.

The Buyer Fee Schedule allows you to apply fees based on Ticket Price. If you'd like to change your price-based, default per-ticket fee, you're in the right place - follow along with the steps below to learn how to edit your Buyer Fee Schedule.

If you want to apply a fee based on criteria other than Ticket Price (such as how the patron purchased the ticket, or which venue the event is being performed at), you'll want to create a new fee using the Fee Setup Wizard.

In this article, we'll be talking about changing your Buyer Fees (the fees you charge your patrons).

Please note that these are different than PM Fees (the per-ticket fees charged by Leap Event Technology).

1. Use the App Launcher, or waffle, to find and select Buyer Fee Schedules

2. Make sure View is set to "All"

We made these imaginary fees up as an example - your fee schedule might be different!

3. Click into your first fee

Why Buyer Fee "Schedule"?

We use "schedule" here to mean "default, based on ticket price;" these fees are used when you click the "Use Default" button when setting up Fees on Price Levels within Event Instances.

4. Click the pencil icon for Fee to edit it

5. Update your Fee as you see fit, and click "Save"

6. The fee has been updated! Repeat steps 4 and 5 for your other fees

7. Manually update fees for already created, upcoming Event Instances, if necessary.

Updating your Buyer Fee Schedule will not change the fees for Event Instances already created in PatronManager, so if you plan to change fees for an upcoming Event Instances, you'll need to change those manually. Let's walk through how: