Selling Tickets
14 Articles
- How to Sell or Reserve Tickets in PatronManager Box Office (with Video Tutorial)
- How to Apply a Discount Code to a Ticket Order
- How to Re-send Confirmation Emails
- About Your "Order Origin" Field
- How to Customize the Values in Your "Order Source" Field
- How to Pick Up an Order Started on the PTS in PMBO
- How to Use Access Codes to Sell Tickets Privately
- How to Prepare for a Big Onsale Day
- How to Create a Physical Receipt of a Ticket Sale
- How to Change the Contact on a Ticket Order
Printing and Emailing Tickets
9 Articles
- How to Print or Email Tickets from a Single Ticket Order
- Mobile Tickets: the Patron/Visitor Experience
- How to Batch Print Tickets for an Event Instance
- How to Batch Print Tickets for Multiple Event Instances
- How to Batch Print Subscription Tickets
- How to Clear Printed Date on Tickets
- How to Change the Ticket Orientation for Your Boca Printer
- How to Set Firefox to Automatically Open PDF Tickets
- How to Find Previously-Run Batch Print PDF Files
Scanning Tickets
8 Articles
- All About the iOS Ticket Scanning App
- How to Set Up Your Android Device for Barcode Scanning
- All About Barcode Scanning
- Barcode Scanning Device Buyer's Guide
- How to Enable QR Codes on your PAH and POS Tickets
- How to Set Up Your Barcode Scanning Device
- How to Scan Ticket Barcodes
- Barcode Scanning Troubleshooting
Gift Cards / Certificates
9 Articles
- All About Gift Cards / Gift Certificates (STS)
- Add-On Product: Smart Transaction Systems (STS) Gift Cards
- How to Sell Gift Cards Using PatronManager and STS
- How to Turn On and Use Online Gift Card Redemption
- How to Redeem an STS Gift Card for Walk-up/Phone Sales
- How to Refund a Ticket Order to an STS Gift Card
- A Tour of LocalGiftCards and WebTerminal for STS Gift Cards
- How to Charge or Refund to an STS Gift Card During an Exchange
- What to Do if an Online Order Gets Stuck in Partially Paid Status
Refunds and Exchanges
6 Articles