PatronManager Help

All About Refunds and Exchanges

Updated on

Use this link to share with your colleagues:

All About Refunds and Exchanges: https://help.pm.leapevent.tech/a/1171361

What do you need to refund or exchange? We'll guide you to the right place.

Ticket Orders

Exchanges

The steps for properly exchanging tickets depends on the difference in the price of the exchange.

For details, check out our article How to Exchange a Ticket.

Donations

Refunds

Need to refund a donation or correct the Amount / Payment Method / Close Date?

Either way, the method you use depends on how the donation was received. For details, check out our article How to Refund a Donation.

Previous Article What to Do if an Online Order Gets Stuck in Partially Paid Status
Next Article How to Refund a Ticket, Ticket Order, or Subscription (with Video Tutorial)
Still Need Help? Continue to the Client Community