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Ticket Order and Ticket Order Item Currency Fields: https://help.pm.leapevent.tech/a/1560344
In this article, we will take a look at all the currency fields and terms you'll see on Ticket Orders and Ticket Order Items.
Knowing these fields is helpful for understanding how discounts, fees, sales tax, and Price Levels affect each other and also help you better understand your reports, especially Financial Reports.
You can access all of these fields in a report! For more about reporting, you can find our resources on reports here.
Ticket Order Currency Fields
- Amount Due: The amount that still needs to be paid on this Ticket Order; determined by the Order Total minus the Amount Paid
- Amount Paid: The amount paid on this Ticket Order
- Delivery Fee: An Order Fee that only applies when "Ship" is the selected Delivery Method
- Donation Amount: The amount of any optional Donation made as part of this Ticket Order
- Exchange Fee: The total amount of any fees charged for exchanges of items in this Ticket Order
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Order Fee: Custom Order Fees that you can set up in the Fee Setup tab
- The first Order Fee you set up will be called Order Fee, then Fee 3, Fee 4, and Fee 5
- Order Subtotal: The sum of all Order Item Totals from the Ticket Order Items within this order, including Ticket Fees and discounts
- Order Total: The order's total; determined by the subtotal of items before tax, optional Donation Amount, any fees, plus the Sales Tax Total
- Sales Tax Line Item Subtotal: The sum of sales tax charged on the items in this order
- Sales Tax - Order Level: Sales tax charged on the Ticket Order itself
- Sales Tax Total: The sum of all Sales Tax for this order; determined by the Sales Tax Line Item Subtotal plus the Sales Tax - Order Level
Ticket Order Item Currency Fields
Ticket Order Items are the individual tickets, whether single tickets or subscription fulfillment items, within a full Ticket Order.
- Amount Due: For single tickets, this is the difference between the item subtotal and the pro-rated amount paid toward the item; for subscription fulfillment items, this is the difference between the effective ticket price and the pro-rate amount paid toward the item
- Amount Paid: For single tickets, the amount paid toward the Order Item Total; for subscription fulfillment items, the amount paid toward the Effective Ticket Price
- Discount Total: The total discounted based on the quantity of Ticket Order Items and the type of Discount Code
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Effective Item Price: The actual value of the ticket, factoring in any discounts applied. For subscription Ticket Order Items, this is the pro-rated price of the tickets
- For example, if a Subscription Order contains 6 tickets after fulfillment, and the price of the subscription was $120, each individual Ticket Order Item has an Effective Item Price of $20
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Fee: Custom Item Fees that you can set up in the Fee Setup tab
- The first Item Fee you set up will be called Fee (or Buyer Item Fee in some reports), then Fee 2, Fee 3, Fee 4, and Fee 5
- Order Item Total: The total price of this Ticket Order Item; determined by the sum of the Subtotal plus any Fees
- Pre-Discount Total: The total price of all tickets purchased in this Ticket Order Item, including fees; determined by the sum of the Unit Price plus Fees multiplied by the quantity of Ticket Order Items
- Sales Tax: Any sales tax charged on the item
- Subtotal: The price of all tickets purchased in this Ticket Order Item; determined by the Unit Price multiplied by the quantity of Ticket Order Items
- Unit Price: The price per ticket at the time the User placed the order
- Tax Deductible Amount: The amount of a Tax Deductible Membership that is considered a Donation