Use this link to share with your colleagues:
How to Grant Your Colleagues Access to a Sandbox: https://help.pm.leapevent.tech/a/1082557
You've built a sandbox and need your colleagues to look at something you've done - great! If you specified a Public Group to grant access when your sandbox was created or refreshed, then the Users in that group will already have access to your sandbox.
If you didn't specify a Public Group for access, you need to take an extra step to let additional users into your sandbox. We'll show you how to:
- Grant additional colleagues access to your sandbox
This should take about 10 minutes. Go forth and share the wonder of your Sandbox!
Grant access to colleagues
1. Log in to your Sandbox
Here's a refresher if you need it.
2. Click on the gear and go to Setup
3. Search for and click on Users
4. Click the name of the user you'd like to access your sandbox
5. Click Unfreeze
6. Click Edit
7. Remove ".invalid" from the email address field
Leave the Username field (and all other fields) as they are.
But why?
By default, only the user who created the sandbox and Users within the Public Group associated with the sandbox have a working email address inside the sandbox; everyone else automatically has ".invalid" appended to their user's sandbox email address.
That's to keep other Users from getting unnecessary notifications when you're running sandbox tests, and it's very helpful! However, it also means your colleagues outside of the Public Group can't log into your sandbox until you grant them access.
8. Click "Save"
You won't see the Email change right away - the Email field will still show the address with ".invalid" until your colleague verifies the change and logs in.
9. You'll receive a pop-up warning - click "OK"
10. Tell your colleague to go to their email and log in - the link is only valid for 72 hours
Your colleague will receive an email to confirm you changed their email in the Sandbox. Have them click the confirmation link, and welcome them to your Sandbox.
