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How to Add Images to Your Point-of-Sale Tickets: https://help.pm.leapevent.tech/a/926083
Want to brand your point-of-sale tickets with your organization logo or an image for a specific event? You can add a watermark organization image or an event-specific image to your point of sale (printed) tickets using the instructions below to get started.
Once the images are ready to go, you can use the Ticket Design Tool to add them to your ticket layout.
Organization Logo & Event Images: Specifications
The image you upload must be the size you want it to appear on your tickets. You won't be able to resize the image once you add it to your layout, so make sure the dimensions of the file you upload are what you intend to see when you print.
For best quality, use a PNG or JPEG image format, and make sure the image is black and white.
A) Upload your images
Before you add images or watermarks to your tickets, you'll first need to upload them to PatronManager. In order to upload them, we'll take a quick detour to Salesforce Classic.
1. Click on the profile picture in the upper right corner of your screen, and go to "Switch to Salesforce Classic"
2. Go to the Documents tab
If the Documents tab isn't in the main tab bar, click on the "+" sign to access all tabs.
3. Look for a folder called "Point of Sale Ticket Images"
Click Create New Folder and fill out the page as follows:
- Document Folder Label: Point of Sale Ticket Images
- Folder Unique Name: PointofSaleTicketImages
- Public Folder Access: Read/Write
- Select "This folder is accessible by all users"
- Save
The Folder Unique Name will default to "Point_of_Sale_Ticket_Images" -- be sure to remove the underscores, or the system won't be able to find your image later.
4. Click the New Document button
4. Fill in the information about the image you're uploading
- Document Image: Name the image
- Externally Available Image: Check this to make the image visible to everyone
- Folder: Confirm you're in the right folder here
- File to Upload: Upload the image from your computer
- Save when you're all set
B) Add Images to Your Tickets
You can add an organization logo to your Point of Sales tickets, which will show up on every ticket you print. Likewise, you can get more granular and add an event-specific image to your tickets, as well! The next few steps will show you where to configure this.
Switch back to Lightning before you move forward
Back in lightning? Great! Let's go add those images we just uploaded.
This logo will print on all tickets.
1. Go to the App Launcher
It looks reminiscent of a delicious waffle.
2. Search "patronticket" and click on PatronTicket Settings
3. Click "Edit"
4. Choose the organization logo you uploaded in the "Organization Point-of-Sale Image" field
5. Click "Save"
This image will only print on tickets for that specific event.
1. Go to the App Launcher
2. Search "event" and click on Event Inventory
3. Click on the event you want to add the image to, then click "Edit"
4. Select the Event image in the "Event Point-of-Sale Image" field and click "Save"
After you've added the image(s), edit your ticket layout
To update the formatting of your tickets so that the images appear exactly where you want them, you can customize your ticket layout with the Ticket Design Tool.