Use this link to share with your colleagues:
How to Create a General Admission Venue: https://help.pm.leapevent.tech/a/953915
If your General Admission event is happening in a new Venue that hasn't been created yet, you can set that up yourself.
In this article, we'll show you how!
This lesson only pertains to General Admission Venues -- all Reserved Seating Venues need to be created with the help of our team - you can read about that process here.
1. Click on the App Launcher
2. Search "venue" in the Quick Find box and click on the Venues link
3. Click "New Venue"
Fill out the venue information
- Name: The name of the venue -- this will appear on the Public Ticketing Site (PTS) and on tickets, whether they're Point of Sale, Print-at-Home, or Mobile.
- Display Name: An optional field that can display instead of the venue name on your PTS and Point of Sale or Print-at-Home tickets. Use this is you have more than one version of a venue (e.g. with a pit and without).
- Address Information: This address field is what appears on the Print-at-Home and Mobile tickets, but NOT on the PTS.
- Venue Layout: If this is a Pick Your Own Seat Venue, this is the actual venue file. Since this is a General Admission Venue, leave this blank.
- Group Sections in Legend: With this option selected for Pick Your Own Seat Venues, the PTS will display a shorter list of section groups rather than a list of all sections. Since this is a General Admission Venue, leave this unchecked.
- Skip Section Selection: Check this box if you want to bypass the section selection for Reserved Seating events if all remaining available seats are only in one section. Since this is a General Admission Venue, leave this unchecked.
- Invert Stage Arrow: Leave this unchecked unless you want to reverse the direction of the stage arrow on your seat map. Since this is a General Admission Venue, leave this unchecked.
- Active: Leave this checked if you want to use this venue - Event Instances can only happen in venues that are marked as Active!
- Detail: This is the field that does appear on the PTS -- that means you might in fact have the venue address in both this box and the "Address Information" one and that's fine. This field is also useful for displaying information about parking, or any other information you want your patrons to have about the venue. You may also find it useful to upload an image of the venue to this section, which you can do so using the Documents tab.
- Print At Home Detail: This field displays in the venue information box in the Print-at-Home ticket.
- Mobile Ticket Venue Details: This field displays in the details for each event in this venue for Mobile tickets.
You'll only see the Print At Home Detail field if Mobile Tickets are not enabled yet! Likewise, if you've enabled Mobile Tickets, you'll only see the Mobile Ticket Venue Details field.
In other words, you'll see one field or the other, but not both.
5. Click "Save" then go back to creating your Event
