PatronManager Help

How to Set an Event-Specific Confirmation Email

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How to Set an Event-Specific Confirmation Email: https://help.pm.leapevent.tech/a/1154886

Maybe your event requires unique parking instructions, or you want to let your patrons know about a post-show conversation, sometimes special events require special confirmation emails. This article will go over how you can set up your own unique confirmation email for your individual Event Instances.

1. Create your confirmation email template

You can find instructions on how to do that in our How to Set Up and Edit Custom Order Confirmation Templates article.

2. Head to the Event inventory tab via PatronTicket hub

3. Use filters to find and click on your Ticketable Event

If you're creating new Ticketable Events, skip to the next step.

4. Select the custom template using the Custom Order Conf. Template dropdown

2. Select the custom template when creating an event

If left blank your default organization-wide confirmation email set in PatronTicket Settings will go out.

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