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All About the Event Builder: https://help.pm.leapevent.tech/a/2007703
Brand new in the December 2025 Release!
Say hello to the fastest, easiest way to bring your programming to life. The Event Builder takes the stress out of scheduling—whether you’re creating a full run of performances or mapping out a month of timed admission. With a guided scheduling wizard, reusable pricing options, and simple naming formulas, you can build complete events in minutes instead of hours.
Before you dive in, you’ll set up your custom pricing templates and defaults—your shortcut to consistency and speed. Define your ticket types, prices, capacities, and fees once, then apply them across every date and time you build.
Then, you’ll step into the scheduling wizard, where you can quickly generate dates and times, apply your template with a click, and preview the full run before you publish. It’s fast, intuitive, and designed to eliminate repetitive work while keeping everything accurate and on-brand.
Ready? Let's jump in!
First things first: set up your template(s)
Think of a template as a stock Event Instance with all your standard allocations, price levels, and settings. You set it up once, and you can always edit it later. Changes to a template only affect Event Instances you create going forward—they won’t alter existing events, even if those were created from the template.
You’ll likely have multiple templates for different pricing structures—weekday vs. weekend, matinee vs. evening, special events vs. standard events, and so on. You’ll need at least one template for each reserved seating venue you plan to use with the wizard, but you can create as many templates as you like for both general admission and reserved seating.
Find your templates via the link on the Event Inventory:
Or use the App Launcher to reach the Event Builder Templates tab:
Click New to create a new template:
Set up a template just like you would an Event Instance—select a venue, add allocations and price levels, and so on. There are a few key differences:
- Name your template clearly so it’s easy to identify in the wizard later.
- Select an Instance Name formula from the dropdown.
- Optional: Set a Sale End Date formula to control how long before the Instance Date tickets stop selling online.
You can adjust many of these details later in the scheduling wizard, and you can always return to edit the template itself—so don’t worry if you’re not sure about every setting right now.
Some fields (like Instance Date) are intentionally left out, since this is just a template.
After you save the template, you'll add your Price Levels and adjust Allocations as needed, just like when you create an Event Instance by hand.
Focus on getting your Allocations and Price Levels just right. If you need different pricing options for different types of events, create a separate template for each version.
Templates ready? Now you can use the scheduling wizard!
The wizard is used to create Event Instances, so you’ll first need to set up your Ticketable Event. Once that’s done, open the wizard by clicking the Launch Event Builder button at the bottom of the page.
Then follow the steps!
1. Select a template
Select an active template you created earlier. You can deactivate old templates later to keep the list organized.
2. Review and edit details
The details you see come from the template, but you can adjust them for this run through the wizard as needed. Any changes you make here won’t affect the original template.
3. Schedule Instances
Now for the fun part! At the top of the page, you’ll see a few options depending on what you want to do. Click through them to see how your choices and settings change in real time, or expand the options below for more detail and examples.
Weekly Recurring allows you to repeat the same schedule each week within your specified date range. This is great for timed admission or longer performance runs.
With this option, you'll first choose your date range with the Schedule Range, then decide whether you want one or multiple Instances per day.
If you choose a single instance per day, you'll then select the days of the week you'd like to use with the checkboxes, and set an Instance Time for each day.
If you choose multiple instances per day, you'll still select the days of the week to use, but you'll set a frequency interval at the top, and a start/end time for each day.
You can also add dates to exclude, for example if you're closed for a holiday.
Specific Dates lets you add Instance Dates individually. Great if you have an irregular schedule or a short run. Just click to add rows, and choose the date and time for each!
Maybe you have a theatre run with matinees and evening shows on weekends, but only evening shows Tuesday through Friday. Or perhaps you offer timed admission with 1-hour slots on weekdays and 30-minute slots on weekends. You may even have different prices for different days.
No problem! You’ll just run through the scheduling wizard more than once.
Theatre run example:
- Matinees: Run the wizard once for your matinees. Use the Weekly Schedule option with a single instance per day, select Saturday and Sunday, set the time to 2:00 PM, and apply your matinee pricing template.
- Evening shows: Run the wizard again for evening shows. Use the Weekly Schedule option with one instance per day, select Tuesday through Sunday, set the appropriate times, and use your evening pricing template.
Timed admission example:
- Weekdays: Run the wizard once for weekdays. Use the Weekly Schedule option with multiple instances per day at 1-hour intervals, select weekdays only, and set the correct opening and closing times. Apply your weekday pricing template.
- Weekends: Run the wizard again for weekends. Use the Weekly Schedule option with multiple instances per day, select Saturday and Sunday, set the frequency to every 30 minutes, adjust opening and closing times, and use your weekend pricing template.
That’s it! With a couple of passes through the wizard, you can handle any mix of times and pricing structures.
4. Review and complete
Last step! On this page you'll see the number of Instances the system is about to create for the date range you chose.
This is also where you'll decide whether to make the Instances Active (meaning they'll be visible and on sale right away), or wait and activate them manually later.
Pro tip: use the Sale Start Date to control availability on your Public Ticketing Site!
When you're ready, click "Create Event Instances." You'll see a pop-up asking if you're sure:
Once created, Event Instances can be manually deleted as long as no tickets have been sold, but there is no "Undo" option to delete all the Instances you created at once. Make sure you're ready to proceed.
Once you confirm, the system will do the rest! You don't even need to wait on the page. You can move on with other work, and you'll receive an email when the process completes.
Frequently Asked Questions
It certainly can! You can still clone Event Instances if you wish, but we encourage you to check out the Event Builder since it's faster and requires less manual editing.
You should definitely consider it, particularly if your pricing structure is consistent. Even if you're only creating a single Instance (e.g. for a special event), having all your Allocations and Price Levels created for you from a template can save quite a bit of time and avoid mistakes.
The only time we'd recommend against using the Event Builder is if you're creating a true one-off with entirely unique pricing. In that case, creating the template will take as long as creating the Event Instance manually, and if you'd never re-use that template, that would be wasted effort.
Depending on how many Instances have unique needs (e.g. a note about a post-show discussion in the details), you're probably best off creating them with the wizard and then editing just those Instances later to add your extra info.
On the other hand, if you find yourself doing this a lot (and adding the same text over and over), consider updating your template, or creating a new template
Do you have a wishlist for the Event Builder? Suggest a Product Idea so we can keep your thoughts in mind as we continue to enhance PatronManager in future!