Be sure you're clear on what your patrons should expect if they need to change their tickets after purchase.

If you haven't already, put your policy into written words and make it as succinct as possible - the essence of it should fit right in your PTS's footer without linking out to an an external website.

Your privacy policy should include what information you're collecting, what you're doing with that data, who has access to it, how you're storing it, and how to contact you if they have questions. This policy applies to more than just your public ticketing site, but to how your organization handles data as a whole - from analytics data gathered as they visit your website, to their contact information they provide you as they make a donation.

If you don't already have a privacy policy, now's the time to create one! If you already have one, be sure it's available on your organizaton's website.

It's important your patrons know what will appear on their credit card statement after they make a purchase from your site - any surprises there can lead to mistaken chargeback claims!

If you have a separate mailing address (like a P.O. box), be sure to grab your physical address instead.

Sometimes, especially if your organization is undergoing a rebrand, you may wish to update the name that appears in the copyright notice at the bottom of your PTS.

When you need to do this, here are the steps to take!