PatronManager Help

Group Sales Processing (August 2015)

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Group Sales Processing (August 2015): https://help.pm.leapevent.tech/a/409060

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There may be outdated information or suggestions in this article that made sense at the time of the release, but no longer.  For the most up-to-date information about this topic, use a keyword in the search bar above.  If you're looking for more current release notes, you can find those here.

We heard you! You needed a better way to manage your group sales in PatronManager. We've been piloting a new process with a core group of clients over the past 6 months, and we have gotten some great feedback. We're very excited to release this feature to everyone else now.

In this new feature, we offer a way to process deposits and payments without locking down Ticket Orders against further modifications as your group details change.

As noted earlier, this is an “on demand” feature, so if you'd like to start using it, contact the PatronManager Client Administration team by clicking the red "Submit a Support Request" button in the PatronManager Help tab and we can work with you to get this set up in your account.

What You Told Us

You told us that for group sales, you need to:

  1. Easily sell large numbers of tickets at a time
  2. Print tickets before final payment comes in
  3. Report on outstanding balances and track the money coming in
  4. Process deposits and still add or remove tickets from the order thereafter
  5. Quickly invoice your customers for their deposits and payments

We've already addressed items 1, 2, and half of 3 so far in the Release Notes. Read here for information on how we'll help you with the rest!

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