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Bug Fixes (February 2016): https://help.pm.leapevent.tech/a/485143
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We've addressed performance issues throughout all of PatronManager. Read on for more specific information.
Internal Ticket Sales
- Fixed one scenario that falsely triggers the "Ticket Order Modified in other tab" error in the Quick Order Form.
- Fixed a couple of scenarios in which Comp items weren't cooperating in exchanges.
- Retain discount code in all scenarios when a 100% off discount code is used.
- Better handling of address field updates in the Ticket Order qualification process.
- Correctly apply discounts to all items in the cart when “Apply to all Seats” checkbox is checked in Box Office Express.
- Reinstated ability to delete a "Pending Renewal" order.
- Properly set Entry Method for Subscription Renewal Orders.
- Payment method selection for downcharges and refunds is now a picklist to better support custom payment methods.
- Sales Summary Report now displays quantities that are consistent for orders prior to the May 2015 release.
- Fixed several scenarios in which Box Office reports could show a discrepancy.
- Display the "includes reserved and partially paid orders" note in the Event Summary Report.
- No longer split ticket orders in half while Batch Printing.
- Updated the Description/Help Text for the Ticketable Event field in the Group Sales page layout.
- More accurate labeling when seat assignments have no Season attached.
- Friendlier errors when an Event Instance has more than 1,000 price levels.
Public Ticketing Site
- Patrons can now use more than one access code in a browsing session without clearing cookies(!).
- Fixed an issue where PDF tickets were not emailed out when a Salesforce critical update was enabled.
- Fixed a bug that prevented portal users from completing a renewal online.
- Fixed a typo in password reset message -- patrons will now "receive" their passwords instead of "recieving" them.
- Properly hide Shipping Information in the plaintext Order Confirmation Template for non-Ship orders.
- Portal orders now properly display a null Order Source.
Credit Card Processing
- Fixed several bugs that blocked canceling credit card donations.
- Prevent Donation from being saved as Posted and Credit Card before payment is processed.
- Credit card donations now use same CCV2 error trapping as Ticket Orders.
- Prevent form-fillers from autocompleting Credit Card number and CVV2 form fields in PatronDonate.
- Friendlier errors when a credit card cannot be processed.
- Better handling of unnecessary spaces in CVV2/Expiration Date fields on the Public Ticketing Site.
Other Fixes
- Block refund of Donations with Donation Origin of "Ticket Order", and prevent changes to all system values of Donation Origin.
- Friendlier error message when a donation email template is not in place.
- During qualification, we no longer overwrite most fields (except multi-select picklists, checkboxes, and fully blank address fields) with blanks.
- Added support for Android Marshmallow (version 6.0) to barcode scanning app.
A Quick Look Back at 2015
Hey, remember 2015? If you're a new user or if you just want to refresh your memory, upgrades to PatronManager last year included improvements to CRM Snapshots, a complete under-the-hood retooling of subscription transactions, a better method for managing group sales (including "lasso" and "paintbrush" seat selection), and a completely redesigned Box Office Express, making it tablet-friendly for the first time ever!
Congratulations!
That's the end of the release notes. Good job! Here's a video of a dog teaching another dog how to use a slide.