PatronManager Help

April 2022 Release Notes

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April 2022 Release Notes: https://help.pm.leapevent.tech/a/1539910

We're pleased to announce PatronManager's April 2022 release!

In this release you'll find a range of exciting improvements like built-in badges to help you quickly identify members, a variety of ticketing updates, accessibility improvements for Donation Forms to ensure that all your patrons are able to easily give online, and more. Read on to learn all about:

If you're looking forward to pick-your-own-seat subscriptions (currently in beta), we're also excited to share how this feature continues to evolve!

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Member info at your fingertips

This release contains new fields to display member information at a glance on the Contact record, plus a badge to automatically show whether a given patron's membership is current, soon to expire, or recently lapsed.

Heads up! To get the most out of this feature, you'll need to make two small adjustments to your PatronManager account - one to add the new fields to your Contact page layouts, and one to rank your Benefit Levels in order of importance. Click below to learn more!

Public Ticketing Site changes

This release brings a few important changes to subscriptions on the PTS:

  • A purchase path adjustment to make it easier for patrons to buy multiple fixed subscription price levels at the same time (e.g. two adult subscriptions and one student subscription)
  • A change to how subscription packages are grouped in the cart during checkout
  • A new theme option for the subscription landing page

You'll also find labeling adjustments to the PTS theme builder tool to make the available options easier to understand. Click to learn more:

Box office updates

To reduce errors and make your daily PatronManager interactions more seamless, this release includes warnings if certain email templates are set incorrectly, saves your filter settings on the Event Inventory tab, and ensures that door list links open in a new tab.

Donation Form accessibility improvements

At PatronManager, we strongly believe in accessibility, and our design process considers accessibility standards and takes best practices seriously. The changes in this release may not be noticeable to many, but patrons who use assistive devices like screen readers to access your Donation Forms and give online will have a better experience.

You can also now add Alt Text to images you place on Donation Forms to ensure patrons who aren't able to view the image don't miss out on important information or context.

Pick Your Own Seat Subscriptions (beta)

Our development team has been working on Pick Your Own Seat Subscriptions for quite some time - the project was put on hold during the pandemic, but we're happy to say that it's back underway. It won't be fully released for a little while yet, but it is available to a limited number of organizations in beta!

That's all for this release!

Want to be part of the product development process? Log in to the Client Community to suggest and vote on Product Ideas, track suggestions your organization has given us in the past, see what's planned and in progress, and much more. Read All About Product Ideas to get started!

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