PatronManager Help

Other Features and Improvements (November 2013)

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Other Features and Improvements (November 2013): https://help.pm.leapevent.tech/a/148649

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Send Box Office Reports to Public Groups

When you're scheduling future runs on a Box Office Report (such as the Daily Sales Report or a Performance Report), you can select a Public Group as your email recipients. Everyone in the group will receive the report on the schedule you define.

To set up a Public Group, navigate to Setup | Administer | Manage Users | Public Groups and click "New".

Send Box Office Reports to Public Groups

Credit Card Donations

We're introducing a new method for resolving payment and confirmation exceptions in this release. Instead of clicking the "Process Credit Card Transaction" button on the problematic donation, you'll now click the "Resolve Payment / Confirmation Exception" link.

Credit Card Donations

Once you've clicked the link, you'll see clear instructions on how to proceed:

PatronTicket Donation Origins

We've added some clarity to the Donation Origin field that we introduced in our August release, specifically for Ticket Order donations.

  • If the Donation was submitted as part of the Ticket Order purchase, the Donation Origin will be "Ticket Order."
  • If the Donation is the result of a refund, the Donation Origin will be "Ticket Order Refund."
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