PatronManager Help

Make Change for Cash Sales (February 2017)

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Make Change for Cash Sales (February 2017): https://help.pm.leapevent.tech/a/690795

This feature will be enabled automatically when the release is installed in your account.

Amount Tendered

When you select cash as the payment method, a new field in which to enter the Amount Tendered appears automatically.

There are three values you'll need to consider when submitting an order with cash payment method:

  • Order Total is the total value of the order.
  • Payment Amount is the amount the patron is paying you right now if they're making a partial payment.
  • Amount Tendered is the amount of cash the patron is handing over.

In the Quick Order Form, Amount Tendered must be greater than the Payment Amount:

And in Box Office Express, which does not support partial payments, the Amount Tendered must simply be greater than the Order Total:

Change Calculations

We’ll subtract the amount of the order from the amount entered in that field and provide a helpful message informing you how much change to issue to the patron when the sale is complete. In the Quick Order Form, that'll look like this:

And here's Box Office Express:

Read on to the next article to learn about the brand-new PatronTicket Hub.

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